H-Com Solutions --> Jiji.ng!

Electronics on Jiji.ng

1

       08023111107, 01-3427572

1

          100% RISK FREE

1

                     LAGOS ONLY

Back to Top

FREQUENTLY ASKED QUESTIONS (FAQ).

   MY ACCOUNT AND LOGIN.

What is my account?

My account allows you complete control over your transactions at H-Com Solutions, You will need to register to have an account. You can manage all personal data like address, phone numbers, emails ids, change your password and track the status of your orders.

How do I register?

Kindly click on the account tab located at the top right end of our homepage.A screen pops up will ask you to login if you have already registered with us or create an account if you are a new customer.

Once you click on create account, you will be required to fill in some personal information. After updating the required fields, click on submit tab to create your account.

Is it important for me to sign up before I buy anything on H-Com Solutions?

Not at all, you can make a purchase without having to sign up.

ORDERS, SHIPPING AND DELIVERY

How do I search for products?

Click on the category name on the left of the homepage to view the products we have within those categories. You can also use the search bar located at the top of our homepage to find your preferred products.

How do I place an order on your website?

Once you have found your preferred product, just follow the steps below:

-          Select the product, click on ADD TO CART to add the product into your cart.

-          Click on view cart and checkout tab to complete your order process.

-          At checkout, you will need to fill in your personal details and shipping address if you are a new customer.

-          Click on proceed  to checkout to fill in your billing information and choose your preferred payment options

If you encounter any problems while placing your order, do not hesitate to contact us on 01-3427572 or email us at [email protected]

 How do I track my Order?

We will send you an email when your order is shipped.You can also send an email to   to enable us provide you with adequate updates on the status of your order. We can also send you a tracking code to enable you confirm the status of your order from our logistics partners.

Can you deliver to me anywhere in Nigeria?

Yes, H-com Solutions delivers products to customers anywhere in Nigeria, We have a partnership with Logistics Company for deliveries in and outside Lagos, however cash on delivery works only in Lagos for now.

Do you have an office address?

Yes we do. Our corporate office is located in Ikeja, Lagos state. However since we are online store, once we receive your order, we will deliver it to your doorstep.

Can I pick up my item instead of having it delivered?

H-Com Solutions offers delivery services because we want our customers to enjoy their convenience. However our customers can still decide to come and pick it up but we don’t encourage such since products can be brought to their doorstep.

How do you charge for shipping?

A charge is applied based on your order weight and your shipping address for deliveries outside Lagos. Deliveries in Lagos are free but the order must be above N10, 000, orders less than N10, 000 attracts a N1, 500 delivery charge

What should I do if I find my package opened or tampered with upon delivery?

Please do not accept an open or tampered package. Report this concern by contacting us on 01-3427572 or send us an email at     with your order details and we will look at it immediately and get back to you.

Why have I not received my products yet?

Due to unforeseen circumstances, it is possible that your order might get delayed. We will send you an email informing you about the delay along with the new expected delivery date.

Which courier company do you use for delivery?

We have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

 PAYMENT

How do I make payment?

H-Com Solutions has two payment options to choose from: Pay on Delivery or payment into the various company’s account. When you place your order on our website,these options are displayed and you can choose an option that is suitable for you.

Do you offer payments by installment?

H-Com Solutions works hard to fulfill all online shopping needs but unfortunately, we don’t accept  payments by installment.

Are your prices negotiable?

Our prices have already been discounted to make them as competitive as possible. However, for bulk purchases, a reasonable discount will be offered.

RETURNS

What is your Return Policy?

For more information about our return policy, please click on our return policy page to read our terms and agreements  on our return policy.